Refund policy

30-day returns. You have 30 days after receiving your item to request a return. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. Advent calendars must be unopened with all compartments sealed.

To start a return, contact us at Qualitykingg100@gmail.com or through our contact page. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues. Please inspect your order on arrival. If an item is defective, damaged, or not what you ordered, email us a photo within 7 days of delivery and we will send a replacement or issue a full refund.

Exceptions. Gift cards and sale items marked final sale cannot be returned.

Exchanges. The fastest way to get a different item is to return the one you have and, once the return is accepted, place a separate order.

Refunds. We will notify you once we've received and inspected your return and let you know whether the refund was approved. Approved refunds are issued to your original payment method. Your bank or card issuer may take 5–10 business days to post the refund.